About the job
This position is part of the Performance Analytics Hub in Germany. The Performance Analytics Hub monitors and analyses the Market and Business trends and provides the organization with operational tools. Within this context the Commercial Launchpad delivers a set of Digital and Data Tools to support our Sales Operations and Customer Relationship Management initiatives and drive our path towards consistent digitalization.
Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.
We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.
That's why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.
Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission: helping more than half a billion consumers worldwide take their health in their hands.
This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers.
We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.
Join us on our mission. Health. In your hands.
Main responsibilities:
- Oversee Data Integration: Manage the seamless integration of CRM data with various internal and external systems (eHub, CRM-A, TRAX, Marketing Cloud, IQVIA, CLARA, SAP), ensuring data accuracy, consistency, and timely updates.
- Data Discrepancy Resolution: Identify and resolve data discrepancies and inconsistencies across tools, systems, and interfaces. Serve as the primary contact for all data-related inquiries and issues.
- Data Quality Monitoring: Implement regular audits and checks to monitor data quality and integrity across integrated systems.
- Workflow Assessment: Continuously evaluate and enhance data interfaces and workflows to improve operational efficiency and support critical business processes.
- Data Analysis and Trends: Analyze myCRM data (partly in close cooperation with Sales analyst) across the different tools CRM-A, TRAX, CLARA etc. to harmonize the data foundation and guarantee reliable reports.
- Reporting and Trends: Identify trends and patterns in data, generate and distribute insightful reports to stakeholders, facilitating data-driven decision-making and strategy formulation.
About you
- Experience: A minimum of 3-5 years of experience in data management, CRM systems, or related fields, preferably within a commercial or healthcare environment.
- Soft and technical skills: Experience in managing projects related to data integration, system optimization, or workflow enhancements is highly valuable. Strong knowledge of CRM platforms (e.g., Salesforce), data analysis tools, and data integration technologies. Proven experience in ensuring data accuracy, consistency, and quality across various systems and interfaces. Understanding of data protection regulations (e.g., GDPR) and best practices in data security and compliance. Strong analytical and problem-solving abilities to identify discrepancies and improve data management processes.
- Education: A bachelor's degree in a relevant field such as Business Administration, Information Technology, Data Science, or a related discipline. A master's degree in data Analytics, Business Intelligence or a related field would be beneficial.
- Languages: Fluent in German and advanced level in English is required
Why choose us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
Pursue Progress. Discover Extraordinary.
Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Diversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden.
