System Engineer - Identity (all genders)

System Engineer - Identity (all genders)

Location: Norderstedt (hybrid) , Germany
Contract: Full-time / indefinite
Language: English & German

Serrala is a global player in the financial software industry with nearly four decades of experience in empowering businesses to optimize their financial operations. Our core strength lies in our solutions that are designed to make financial processes easier, more efficient, and smarter.

With a substantial client base of over 2,500 clients in over 70 countries worldwide, we have earned the trust of a diverse global community that trusts our innovation.

If you're curious to dive deeper and explore the work we do, we encourage you to take the next step by applying for a position with us!

Your day to day:

• Design, deploy, and manage the Active Directory infrastructure, including forests, domains, domain controllers, and trust relationships. Design, deploy, and manage Entra ID tenant in Azure, including the Microsoft Entra connect synchronization between on-premises and Entra ID.
• Monitor and troubleshoot replication issues to ensure data consistency across domain controllers. Monitor system performance and implement optimizations to maintain efficient Active Directory operations.
• Act as a subject matter expert during incident response activities related to Active Directory security incidents. Create and manage user accounts, groups, and organizational units (OUs) within Active Directory. Ensure proper permissions and access controls.
• Collaborate with the Identity and Access Management (IAM) team to integrate Entra ID with Cloud Applications and other systems using Single Sign-On (SSO) and SCIM provisioning.
• Manage and maintain Windows Server infrastructure, including Active Directory, DNS, DHCP, and File Services.
• Provide expert-level support and troubleshooting for Microsoft Hybrid Exchange environment (on-prem/EOL).
• Administer and maintain Active Directory Certificate Services, including the issuance and renewal of PKI certificates. Administer and maintain public domain names, including managing NS, TXT, and CNAME records.
• Oversee the management, issuance, and periodic renewal of public certificates. Provide expert-level support for Windows-related issues, both proactively and reactively.

What makes you excel in this position:

• Bachelor's degree in information technology or a related field
• Hands-on Experience to work on a complex Active Directory/Entra ID hybrid environment.
• Hands-on understanding of ITIL principles (and Jira).
• Excellent interpersonal and communication skills, both written and verbal.
• Demonstrated ability to handle high-pressure situations and manage multiple priorities.

Why us?

What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values, which are the foundation of our strong corporate culture and our innovative drive.

At Serrala, our global teams are eager to evolve, advance, and innovate. We are continuously improving the way we work, with professional development at the core of what we do.

With modern and flexible work environments, global and regional events, and a strong team spirit, we believe that together we can overcome any challenge and move any mountain.

EEO Statement

We are proud to be an equal opportunity workplace. We celebrate and support diversity by providing equal employment opportunities regardless of race, creed, color, religion, age, sex, national origin, disability or handicap, genetics, protected veteran status, sexual orientation, gender identity or expression, arrest record, or any other characteristic protected by federal, state, or local laws.

To all recruitment agencies

Serrala does not accept agency resumes. Please do not forward resumes to our job alias, Serrala employees or any other organization location. Serrala is not responsible for any fees related to unsolicited resumes.

We Are Serrala. We have grown from a small family-owned business into an ambitious, global FinTech with 30+ years of experience. We are hungry to evolve, reinvent ourselves and grow - standing still is not an option.

We Are Serralians. A diverse team of 700 + techies, finance and payment experts, creatives and business administrators in 15+ offices around the globe. We see ourselves as a global family that stays connected despite physical distance and celebrates the idea of community. #WeArePassionate #WeAreEmpowering #WeAreEnterprising #WeAreReliable